WE ARE HANDCYCLE EXPERTS.
Large retailers lack the specialized knowledge to answer your specific questions and guide you in selecting the best handcycle to fit your needs. Call us, email us or chat us, and since we know our handcycles inside and out, we can answer any question you may have and help you figure out which handcycle is right for you.
OUR COMMITMENT TO YOU.
We built this company from the ground up, and we cherish the experiences our handcycles have brought to the thousands of customers over the years. Our team consists of cycling fanatics who understand the importance of being able to get outside, in nature or on the road, whenever possible, and having the freedom to take a spin around town on their bicycle.
We want to help our adaptive cycling, handcycling, and sports wheelchair customers get the right product so they can get out there, be active and start cycling!
- We promise our customers that we will offer the best customer service possible.
- Yes, we provide free shipping to the lower 48 USA and no sales tax outside Florida state.
- Every handcycle comes ~85%-90% assembled with some mechanical assembly required.
- We guarantee that our prices are the lowest online.
- We have been in business since 2014 and have hundreds of satisfied customers, just read our reviews!
- We provide you with an SSL secure encrypted, PCI compliant safe shopping experience
- We have a price match guarantee
WORRIED ABOUT PRICE?
We are an authorized dealer for our suppliers and we ship directly from their warehouse, avoiding overhead costs of owning a brick and mortar store, and passing those savings onto our customers. Shopping for the lowest price? We have the lowest prices guaranteed and will price match*.
NO HIDDEN FEES. We offer fast processing times, free shipping, and no taxes (anywhere except for Florida State).
TOP NOTCH CUSTOMER SERVICE.
If you have an issue with your product, we're here for you! We have an easy and clear return policy, very personalized customer service, and a PCI compliant secure checkout. We want to make the buying process as easy as possible for you. If you have any questions give us a call or email us at info@handcyclecity.com.
MEET THE TEAM
Natalie & Jason, Founders
We are a husband / wife team who originally founded Journeybikes.com, but saw the need for a better, more specialized shopping experience for handcycling and adaptive sports specifically.
We have been in the business since 2014 and are very knowledgeable about handcycles. We see the vital importance of handcycling and adaptive sports and the joy, mobility and freedom these products provide.
We are here to help our customers find the right product for their lifestyle and budget. We love walking our customers through the shopping experience and also working together with our customers to possibly find grants or non-profit organizations that help finance their new cycle!
Customer Service
We know handcycles inside and out. Reach out to our customer care team to learn which cycle is right for you, receive customer support for your order, and more! Email us at info@handcyclecity.com and schedule a call with a rep now!
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