When shopping for a handcycle or adaptive cycle, there are a lot of options to consider.

Let's first try to get your questions answered FAST.

  1. First scroll through the images of your product to see if any of those images help answer your questions.
  2. Next, review the various options that your product might have. These product options can be found right below the Title and Price of your product.
  3. Then, scroll down to the "tabs", there is important info included in each of these that include:
  • If you still have questions, please email us at or fill out the contact form at the bottom of this page and we will get back to you within 1-2 business days.
  • If your situation requires a phone call, please email us at or fill out the contact form at the bottom of this page to schedule a phone call appt with us.
Have You Tried Our Live Chat Yet?

If it is during normal business hours, click the chat widget in the bottom right of your screen.

We are proud to be a small business, here to help our customers by providing them with discounted prices, and because we are a small shop with less employees and less overhead we can pass along those savings to our customers!

We do not outsource to a call center, if you speak with us you are speaking directly with our adaptive cycle shop's expert employees and founders.

Therefore, we can't always answer every phone call as it comes in or in real-time, and we ask that you email us to schedule a phone call with us so that we can better serve you!


If you have issue with your order or product, follow these steps:

Fill out contact form below or email us at for the fastest response time. In your message, include your order number, name that order was placed under, and details about your issue and we will respond within 1-2 business days, most likely within the same day.